Who processes your information?
Enquiries sent through this website are handled by BRAMOS SRL, trading as Chauffagiste Junkers Bruxelles, VAT BE 0779.897.222. For questions about your data, contact contact@chauffagiste-junkers.com or call 0499 00 84 10.
Form and correspondence
The form collects your name, email, phone number, municipality or postcode, requested service and message. This information is used to reply, prepare a service and follow up your enquiry. Processing is based on the pre-contractual steps you request and, for website protection, the legitimate interest in preventing abuse. Please do not include unnecessary sensitive information.
The message is sent to the business mailbox. The website does not build a commercial database of enquiries. If an error occurs, fields may be stored temporarily for up to ten minutes so you can correct them. A technical fingerprint of the IP address limits repeated submissions for one hour; it is not used for advertising tracking.
Recipients and retention
Website and business email hosting is provided by Heberjahiz.
Information is available to those handling your enquiry and, within their responsibilities, technical hosting and email providers. Correspondence is retained for the time needed to handle and follow up the enquiry. Contractual and accounting documents are subject to applicable retention obligations. Hosting logs may contain information required for security.
Cookies and external services
The site does not load advertising tools, external visitor analytics or an interactive map. Polylang may remember a language preference. WordPress login cookies concern signed-in accounts. WhatsApp and email links open the service you choose; that service’s own processing applies after your action. No external WhatsApp module is loaded automatically.
Your rights
You may request access, correction, erasure or restriction of your data, as well as portability or object to processing where these rights apply. Contact the address above. You may also contact the Belgian Data Protection Authority.
Updates
This page describes the functions implemented on this website. It should be reviewed if new tools, recipients or uses are introduced.